Privacy Policy
Heyoravix Privacy Policy
At Heyoravix, your privacy, trust, and peace of mind mean everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our products and services (collectively, the “Services”).
By using Heyoravix, you agree to the terms outlined below.
🔍 Information We Collect
We may collect the following types of personal information:
Contact Information
Name, email, shipping & billing address, and phone number
Payment Data
Card details, billing information, and transaction history
Account Details
Username, password, preferences, wishlists, and saved items
Order History
Products viewed, added to cart, purchased, exchanged, or returned
Device Information
IP address, browser type, device ID, operating system, and session activity
Communication Data
Emails, messages, and support requests shared with our team
🛠 How We Collect Information
Your information may be collected in the following ways:
Directly
When you place an order, create an account, subscribe to our emails, or contact our support team.
Automatically
Through cookies, analytics tools, and tracking technologies while browsing our site.
From Third Parties
Including payment processors, shipping carriers, advertising platforms, and service providers that help us fulfill orders and improve our Services.
🎯 How We Use Your Data
We may use your information to:
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Process, prepare, and deliver your orders
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Provide order updates, confirmations, returns, and customer support
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Personalize your shopping experience on Heyoravix
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Send exclusive promotions, product news, and helpful parenting-related updates (optional)
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Improve site functionality and user experience
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Detect and prevent fraudulent activity
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Comply with legal obligations
🤝 Sharing Your Information
We only share your data with trusted and verified partners who assist in safely operating our Services:
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Payment Gateways (secure transaction processing)
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Shipping Partners (delivery and tracking services)
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Marketing & Communication Services (optional promotions)
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Legal Authorities (only when required by law)
✅ Heyoravix does not sell, rent, or trade your personal information — ever.
🍪 Cookies & Tracking Technologies
We use cookies to:
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Remember your preferences and login sessions
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Maintain your shopping cart
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Improve website performance
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Analyze browsing patterns to enhance user experience
You may disable cookies at any time via your browser settings.
🚫 Children’s Privacy
Heyoravix does not knowingly collect personal data from children under the age of 16.
If we discover that such information has been collected, it will be removed promptly.
🔐 How We Protect Your Data
Protecting your data is a top priority. We use:
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SSL encryption for all online transactions
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Secure servers and advanced firewalls
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Regular security audits
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Restricted access to customer information (authorized staff only)
⚠️ While we follow industry-leading practices, no online system can guarantee 100% security.
We encourage you to use strong, unique passwords and keep your account details private.
🧾 Your Privacy Rights
Depending on your location, you may have the right to:
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Access the personal data we store
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Request correction or deletion of your information
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Opt out of marketing emails
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Request a copy of your stored data
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Withdraw consent where applicable
To exercise your rights or ask privacy-related questions, contact us anytime: