Shipping Policy

At Heyoravix, we’re committed to making your delivery experience smooth, safe, and stress-free — from checkout to your doorstep. 💚
Whether you’re shopping for yourself or your little one, we ensure that every order is handled with care and delivered on time.


🌍 Worldwide Shipping

We proudly ship to families around the world.
No matter where you are, we’ll make sure your Heyoravix mother & baby essentials arrive safely, quickly, and in perfect condition — ready for you and your child to enjoy.


🕐 Order Processing

All orders are processed within 1–2 business days, which includes:

  • Secure payment verification

  • Thorough product inspection and quality control

  • Protective and hygienic packaging suitable for mother & baby products

Once your order is dispatched, you will receive a shipping confirmation email along with your tracking number.


📦 Estimated Delivery Time

Standard international delivery typically takes:

8–14 business days, depending on your country and local courier services.

⚠️ Please note:
Weekends, public holidays, and customs inspections may occasionally extend delivery times slightly.


🔔 Order Confirmation & Tracking

As soon as your order ships, you’ll receive an email containing your tracking details.
You can follow your package’s journey in real time — from our facility to your home.


💸 Customs & Import Duties

Depending on your location, customs fees or import taxes may apply when your order arrives in your country.
These charges are not included in our product prices and are the customer’s responsibility.

Regulations vary by region, so we recommend checking your local customs guidelines if you’re unsure.


⚠️ Possible Shipping Delays

While we work hard to provide fast and reliable delivery, delays may occasionally occur due to reasons beyond our control, such as:

  • Severe weather or natural conditions

  • Customs clearance procedures

  • Local courier delays or logistical disruptions

We appreciate your understanding and patience if such rare situations arise.